Compassionate Home Care

Discover compassionate and personalized home care services that prioritize your loved one's safety and well-being with Lucent Home Care.

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About

Our team members

Hannah Clemence

Operations Director

Sarah Thompson

Registered Manager

 

Mikiela Brown

Care Co-ordinator

Olivia Davis

Client Relations

Tained Care Specialists

+55

Satisfied customers

+1127

Award Winning Company 2021/2022

1

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Our company in numbers

Get to know us

Lucent Homecare is a trusted provider of personalised homecare services designed to support elderly, disabled, and vulnerable individuals in the comfort of their own homes. With compassion at our core and professionalism in our approach, we deliver care that makes a real difference. With tailored care solutions and a unique assessment process, we ensure every individual's needs are met with respect and understanding.

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The Same Carers Supporting You

With our comprehensive carer matching systems, we will carefully assess your unique needs and preferences to pair you with a dedicated carer who possesses the specific skills, experience, and knowledge necessary to ensure that your individual requirements are met effectively and compassionately.  Furthermore, to guarantee that you receive consistent and reliable care over time, we will take special measures to ensure that you work with the same carers, fostering a trusting relationship that enhances your comfort and well-being.

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AP-based monitoring systems enhance efficiency.

Our carers are rigorously trained professionals, each of whom possesses the necessary CQC training certificate, which ensures they meet the highest standards of care, and they also receive specialized training for complex care scenarios, such as Peg feeding, which is essential for patients who cannot eat by mouth, and end-of-life care, where they provide compassionate support and management for individuals and their families during such a critical time.

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CQC Registered & Inspected

As a regulated provider, we firmly operate under the guidelines established by the Care Quality Commission (CQC), the independent regulator of health and social care in England, ensuring that we meet their comprehensive standards and requirements aimed at safeguarding the well-being of individuals in our care.  At Lucent Home Care, we not only comply with these regulations but consistently strive to exceed them, placing the utmost priority on the safety and well-being of our clients, which is a commitment we uphold rigorously without any compromise, reflecting our dedication to providing high-quality care and support that meets the individual needs of each person we serve.

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Rigorous Background Checks

All staff members have undergone comprehensive background checks to ensure your safety and well-being while they provide you with the necessary support and assistance, which includes thoroughly verifying their criminal history to identify any past offenses, examining their employment records to confirm their work history and professional conduct, and assessing their qualifications to ensure they possess the appropriate skills and certifications, all of which contribute to creating a trustworthy and secure environment for everyone involved, thereby fostering confidence and peace of mind for clients and their families.

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Experienced & Trained Staff

Our carers are rigorously trained professionals, each of whom possesses the necessary CQC training certificate, which ensures they meet the highest standards of care, and they also receive specialized training for complex care scenarios, such as Peg feeding, which is essential for patients who cannot eat by mouth, and end-of-life care, where they provide compassionate support and management for individuals and their families during such a critical time.

Why US

 What makes us Different from other providers

How We Work

Step By Step

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Your dedicated carers begin your support promptly at the agreed-upon times, ensuring that you receive the assistance you need precisely when you expect it, which helps to create a reliable and structured routine that can greatly enhance your overall well-being and sense of security.

Step 4

Care Begins

A prepared care plan, which is a comprehensive document developed from the detailed information collected during an assessment process, serves as a crucial roadmap for addressing the specific needs and preferences of an individual, ensuring that their health and wellness goals are met effectively and holistically.

Step 1

Step 3

We provide personalized visits to your home or hospital setting, where our experienced team conducts a thorough assessment of your loved one's specific care needs, ensuring that we take into account their medical history, daily living requirements, and emotional well-being, thereby allowing us to create a tailored care plan that effectively supports their health and enhances their quality of life.

Personalised Care Plan

Free Care Assessment

Step 2

For any inquiries or to seek assistance with our services, please feel free to either give us a call at your convenience or fill out our user-friendly form located in the contact section of our website, where you can provide detailed information about your needs or questions, allowing us to respond promptly and effectively to ensure your experience is as smooth as possible.

Get In Touch

Reviews

Customers about us.

Michaela

The tailored care plan, which has been thoughtfully designed to meet my aunt's specific health needs and preferences, has proven to be exceptional not only in enhancing her overall well-being but also in providing her with the personalized support and attention that has significantly improved her quality of life.

Emily

I can't express enough gratitude to Lucent Home Care for the exceptional and personalized support they provided to my mother during a challenging time, ensuring that her specific needs were met with compassion and professionalism, which made a significant difference in her quality of life and gave our family peace of mind.

John

Lucent Home Care provided my father with compassionate care, ensuring that his needs were met with kindness and respect, as their dedicated team not only assisted him with daily activities such as bathing and meal preparation but also took the time to engage him in meaningful conversations and activities that brought him joy during his later years.

555-123-4567 Lucent Home Care

info@lucenthomecare.com

43-43 Sanders Raod

Wellingborough, Northamptonshire,

NN8 4NL

Lucent Home Care provides compassionate, personalized home care services, prioritizing the safety and well-being of clients. Our dedicated team delivers tailored support to enhance quality of life at home.

Lucent Home Care

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